Enter your order number and the email address you used at checkout to see the current status of your order.
- Order received. You get an order confirmation email straight after payment. It shows your order number.
- Packed and handed to PostNL. We hand orders to PostNL within 1–2 business days (business days are Tuesday to Saturday, excluding Dutch public holidays). We then email you the PostNL track-and-trace link.
- Delivered. PostNL usually delivers within 1–2 business days, Monday to Saturday.
Your order number is in the subject line of your order confirmation email. If the status has not changed after 2–4 business days, or the PostNL link shows a problem, contact us at support@deficlothing-store.com or +31 183 505 010 and we will look into it with PostNL.